Support Center

Get help with Crypto Exit Pro

Email Support
Get help from our support team

For technical issues, billing questions, or general inquiries, email us at:

support@cryptoexit.pro

We typically respond within 24-48 hours.

Community
Connect with other users

Join our community to share strategies, ask questions, and learn from other crypto investors.

Community features coming soon!

Frequently Asked Questions

Getting Started Guide

1. Create Your Account

Click "Start 7-Day Free Trial" and authenticate with Internet Identity. No credit card required.

2. Set Up Your Profile

Enter your name and optionally add your email address to receive price alerts.

3. Add Your Holdings

Click "Add Coin" and enter the cryptocurrency type, quantity, and purchase price. The system will automatically calculate your exit strategy.

4. Enable Alerts

Toggle alerts on for each coin to receive notifications when Fibonacci target levels are reached.

5. Monitor Your Portfolio

Check your dashboard regularly to see real-time prices, progress toward targets, and projected earnings.

Troubleshooting

Login Issues

If you're having trouble logging in, make sure you're using the same Internet Identity anchor you used to create your account. Clear your browser cache and try again.

Price Data Not Updating

Prices are fetched from CoinGecko and update periodically. If prices seem stale, try refreshing the page. If the issue persists, contact support.

Alerts Not Working

Make sure you've added your email address in your profile settings and enabled alerts for the specific coins you want to track. Check your spam folder if you're not receiving emails.

Payment Issues

If you're experiencing payment problems, contact support@cryptoexit.pro with your transaction details. We'll help resolve the issue promptly.

Still Need Help?

Our support team is here to help you succeed with Crypto Exit Pro.

support@cryptoexit.pro

Response time: 24-48 hours